Returns &
Replacement
We are committed to delivering premium quality ORA products. If you receive a damaged, incorrect, or incomplete order, our support team is here to help you with a smooth replacement process.
When Can You Request a Replacement?
- ✅ Damaged product received
- ✅ Wrong product delivered
- ✅ Missing item in the package
- ✅ Packaging damaged during transit
Non-Returnable Cases
- ❌ Opened products
- ❌ Used products
- ❌ Change of mind after delivery
- ❌ Requests made after 48 hours of delivery
ℹ️ Please raise your replacement request within 48 hours of delivery for faster resolution.
How Replacement Works
Simple 4-step process for replacement support.
1
Submit Request
Fill out the replacement request form with your order details.
2
Upload Photos
Upload clear product and packaging photos for verification.
3
Team Verification
Our team will review your request and contact you shortly.
4
Replacement Dispatch
Approved replacement will be dispatched at the earliest.
Request a Replacement
Please fill out the form below and our team will get back to you shortly.
Need Immediate Assistance?
Call Us
+91 87967 93950
Mon – Sat, 10:00 AM – 7:00 PM
WhatsApp Support
Email Support
info@oraspices.com
We reply within 24 hours.
🌿 100% Pure & Natural
🏆 Premium Quality Products
🛡 Secure Payment Options
📦 Easy Replacement Support
