Privacy Policy
Last Updated: June 2026
At ORA Spices, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information from customers:
Personal Information
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Full Name
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Mobile Number
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Email Address
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Billing Address
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Shipping Address
Order Information
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Products Purchased
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Order Details
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Transaction Information
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Delivery Information
Technical Information
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IP Address
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Browser Type
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Device Information
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Operating System
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Website Usage Data
Marketing Information
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Preferences and interests
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Responses to promotional campaigns
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Customer feedback and inquiries
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Deliver products and provide customer support.
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Send order confirmations and shipping updates.
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Improve our products, services, and website experience.
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Respond to customer inquiries and feedback.
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Prevent fraud and maintain website security.
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Comply with legal and regulatory requirements.
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Send promotional offers, newsletters, and marketing communications (where permitted).
3. Payment Information
All online payments are processed through secure third-party payment gateways.
ORA Spices does not store or have direct access to your debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information.
Payment providers are responsible for processing transactions securely according to their respective privacy and security standards.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve website performance.
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Remember user preferences.
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Analyze website traffic and visitor behavior.
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Enhance user experience.
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Measure advertising and marketing effectiveness.
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
ORA Spices respects your privacy and does not sell, rent, or trade your personal information to third parties.
We may share information only with:
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Payment gateway providers
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Shipping and logistics partners
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Technology service providers
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Marketing and analytics service providers
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Government authorities when legally required
Such parties are authorized to use your information only for providing services on our behalf.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
While we strive to protect your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Marketing Communications
ORA Spices may send promotional communications through:
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Email
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SMS
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WhatsApp
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Phone Calls
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Social Media Platforms
You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option where available.
8. Children’s Privacy
Our website and products are not specifically directed toward children under the age of 18.
We do not knowingly collect personal information from minors. If such information is discovered, it will be removed promptly.
9. Your Rights
You may request to:
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Access your personal information.
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Correct inaccurate information.
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Update your contact details.
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Request deletion of your information where legally permissible.
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Withdraw consent for marketing communications.
To exercise these rights, please contact us using the details provided below.
10. Third-Party Links
Our website may contain links to external websites or third-party services.
ORA Spices is not responsible for the privacy practices, content, or security of such external websites. We encourage users to review the privacy policies of those websites before sharing personal information.
11. Changes to This Privacy Policy
ORA Spices reserves the right to modify or update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.
We are committed to protecting your privacy and maintaining your trust while delivering high-quality products and services.
